Frequently Asked Questions
Everything you need to know about your BohemiSoul journey
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy for BohemiSoul pieces?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, earrings and final sale items are non-returnable.
How do I care for my bohemian-style garments?
To preserve the delicate fabrics and intricate embroidery, we recommend hand washing in cold water or using a gentle cycle in a mesh laundry bag. Always air dry away from direct sunlight.
Do you offer international shipping?
Yes, we ship our bohemian collections worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How can I track the status of my delivery?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to our carrier's tracking portal.